Senior Program & Operations Leader
PMP Certified

I build the systems teams run on, then fill the gaps myself.

10+ years across tech, crypto, and global markets, building AI and automation into how teams actually work.

10+ Years experience
5 PM functions built from scratch
200+ Team members served
Abstract iridescent glass cube
About
The person behind the process

TL;DR Senior ops and program leader with 10+ years building systems, teams, and processes from scratch. Open to Operations Program Manager, Project Manager, and GTM roles in tech, AI, and crypto.

Kristen Wagner

I'm an operations and program management leader with 10 years of experience helping ambitious teams turn messy, fast-moving work into clear systems.

My background spans Microsoft, global crypto exchanges, startups, and foundation work, which means I'm comfortable operating in both structured environments and early-stage settings where the playbook is still being written. I've built team operations from the ground up, created project management systems for global marketing and product teams, managed high-volume cross-functional launches, and developed AI-powered tools that make teams faster and more effective.

I hold a PMP and a business degree from the University of Washington, but what has shaped my career most is a bias toward ownership. I'm at my best when I'm finding gaps, building processes, and creating the operating rhythm that helps teams move with more clarity and less friction.

Problems I've solved
See the work
Launch Owner Status
Spot trading v2 PMM Live
Web3 wallet Growth Review
Earn rebrand Brand In prog
Operations · GTM · Project Management
OKX GTM Operating System
Built PM function from scratch at a 150-person global crypto exchange
→ 100% product org adoption → 40% faster time-to-market → 20+ operational improvements
Report contents
01What is Bitcoin
02The case for Layer 2s
03Introducing Stacks
04How Stacks works
05sBTC: Bitcoin-backed assets
06Investment thesis
Research · Web · Writing
Bitcoin's Missing Layer
Solo end-to-end institutional research report for a top-40 Bitcoin Layer 2 protocol
→ 30 pages, written and designed solo → Distributed directly to investors
Positive Negative Net sentiment
AI · Data Visualization
Community Sentiment Dashboard
AI-powered analytics tool built independently, no engineers, no budget
→ Korean & English NLP analysis → Live tool, free to use
Social proof
What people say

"Her project management skills are unrivaled in my experience. She kept us and our partners accountable across multiple countries simultaneously, and never wavered."

Kyle Ellicott
Kyle Ellicott
Executive Director, Stacks Asia Foundation

"The word 'impossible' is not in Kristen's vocabulary. She's been instrumental in the development of go-to-market frameworks and processes at OKX."

Matthew Osofisan
Matthew Osofisan
Head of Product Marketing, Solana Foundation

"Kristen has a unique talent for bringing structure to chaos. Her introduction of efficient documentation and frameworks significantly increased our team's efficiency."

Shreyas Gavit
Shreyas Gavit
PMM Lead, OKX

"If you're looking for someone with immaculate attention to detail, Kristen is your woman. Her organizational skill was one of the most valuable assets to our partnership."

Galen Lieberworth
Galen Lieberworth
UX Program Manager, Microsoft