10+ years across tech, crypto, and global markets, building AI and automation into how teams actually work.
TL;DR Senior ops and program leader with 10+ years building systems, teams, and processes from scratch. Open to Operations Program Manager, Project Manager, and GTM roles in tech, AI, and crypto.
I'm an operations and program management leader with 10 years of experience helping ambitious teams turn messy, fast-moving work into clear systems.
My background spans Microsoft, global crypto exchanges, startups, and foundation work, which means I'm comfortable operating in both structured environments and early-stage settings where the playbook is still being written. I've built team operations from the ground up, created project management systems for global marketing and product teams, managed high-volume cross-functional launches, and developed AI-powered tools that make teams faster and more effective.
I hold a PMP and a business degree from the University of Washington, but what has shaped my career most is a bias toward ownership. I'm at my best when I'm finding gaps, building processes, and creating the operating rhythm that helps teams move with more clarity and less friction.
"Her project management skills are unrivaled in my experience. She kept us and our partners accountable across multiple countries simultaneously, and never wavered."
"The word 'impossible' is not in Kristen's vocabulary. She's been instrumental in the development of go-to-market frameworks and processes at OKX."
"Kristen has a unique talent for bringing structure to chaos. Her introduction of efficient documentation and frameworks significantly increased our team's efficiency."
"If you're looking for someone with immaculate attention to detail, Kristen is your woman. Her organizational skill was one of the most valuable assets to our partnership."